Last Updated: March 19, 2018
Thank you for using the Toothpick Services! We are committed to providing you the best online shopping and
how that information is used, under what circumstances we share information, and the choices you can
defined in the Terms of Service) through a browser, a mobile application, or any other method.
Information we collect
1. Information you provide to us or allow others to provide to us
At various points in the Toothpick experience, you may provide us with information about yourself. For
example, when you create an account through the Services, you provide us with personal information like
your name, email address, age (for Tobacco orders, where available) and phone number. And if you place
an order through the Services, we collect information including your address details and the details of
your order. Your account information may be updated or corrected by accessing your account settings.
If you log into the Services through a third-party service, both we and that third-party may receive
some information about you and your use of the services. For example, if you choose to log into the
Services with your Facebook account, we may receive information from Facebook, such as your name, e-mail
address, public profile information, and information about your contacts. We may also offer social
sharing tools (such as the Facebook “Like” button) that let you share actions on the Services with other
websites and vice versa. In those cases, the providers of those tools may receive information about you
when you use those tools. You should check the privacy policies of these third party services and your
settings there for more information.
If you wish to invite your friends and contacts to use the Services, we will give you the option of
either entering in their contact information manually or importing it from your address books on other
third party services. In both cases, we will store this information for the sole purposes of allowing
you to send your friends referral offers, for determining whether your friends use the Services after a
referral is sent, and to remind your friends of the referral sent on your behalf.
Our partners may let us collect information about use of their sites/apps or share such information with
us. For example, if you use a Toothpick button or widget on another site or app, we may receive information
about your use of that button or widget and the third-party site/app.
2. Technical information about usage of the Services
When you use the Services, either through a browser or mobile app, we automatically receive some
technical information about the hardware and software that is being used.
Cookies, Pixels, and Other Tracking Technologies: We, our partners, our advertisers, and third party
advertising networks use various technologies to collect information, including but not limited to
cookies, pixels, scripts, and device identifiers. Cookies are small text files that are sent by your
computer when you access our services through a browser. We, our partners, our advertisers, and third
party advertising networks may use session cookies (which expire when you close your browser),
persistent cookies (which expire when you choose to clear them from your browser), pixels, scripts, and
other identifiers to collect information from your browser or device that helps us do things such as
understand how you use our services and other services; personalize your experience; measure, manage,
and display advertising on the Services or on other services; understand your usage of the Services and
other services in order to serve customized ads and remember that you are logged into the Services. By
using your browser settings, you may block cookies or adjust settings for notifications when a cookie is
We employ some third-party services to help us understand the usage of the Services and the performance
of advertising, and these third-parties may also deploy cookies, pixels, or other identifiers on the
Services or collect information through our mobile applications. For example, we use Google Analytics to
understand, in a non-personal way, how users interact with various portions of the Services -- you can
learn more about information that Google may collect here
When you use the Services, our servers will record information about your usage of the
Services and information that is sent by your browser or device. Log information can include things like
the IP address of your device, information about the browser, operating system and/or app you are using,
unique device identifiers, pages that you navigate to and links that you click, searches that you run on
the Services, and other ways you interact with the Services. If you are logged into the Services, this
information is stored with your account information.
How we use your information
We may use the information we collect for various purposes, including to:
•Provide the Services to you, improve the quality of the service, and develop new products and
•Allow your Picker(s) and Driver(s) (which means those that shop for and/or deliver the order for
you, including our retail partner and their employees/agents where applicable or our third-party
providers) to choose your items at a retailer site, deliver your items to you, and/or call or text
you with any updates or issues
•Offer you customized content (including advertising, coupons, and promotions)
•Understand how users interact with the Services (including advertising both on and off the
Services) as a whole and to test new features or changes in our features
•Provide customer service, respond to your communications and requests, and contact you about your
use of the Services
What we share
The Services comprise a platform that presents you with a set of one or more retailer virtual
storefronts from which you can select goods for picking, packing, and delivery by assigned Picker(s) and
Driver(s) to your location. In order to make this work, we need to share information about you and your
order with the other parties who help enable the service. This includes, for example, the Picker(s) who
pick you order and Driver(s) who deliver your order, the payment processing partner(s) that we use to
validate and charge your card, and the retail partner(s) from whom you are purchasing goods. To be
clear, only our payment processing partner(s) receive credit card information.
We also share information under the following principles:
•With your consent or at your direction — We will share your information with entities outside of the
Services when we have your consent to do so or it is done at your direction. For example:
•For external processing or service provision — We sometimes employ third parties to process information
on our behalf or to provide certain services (such as delivery services, advertising services, or
information to better tailor our services to you). For the purposes of this processing or provision of
services, we may share your information with them under appropriate confidentiality provisions.
•For legal purposes — We may share your information when we believe that the disclosure is reasonably
necessary to (a) comply with applicable laws, regulations, legal process, or requests from law
enforcement or regulatory authorities, (b) prevent, detect, or otherwise handle fraud, security, or
technical issues, and (c) protect the safety, rights, or property of any person, the public, or
•On a non-personal or aggregate basis — We share information on both a non-personally identifying basis
(including, but not limited to, order and delivery details but not including credit card information) or
an aggregate basis.
•To enable purchase of tobacco (not available in all jurisdictions) — When you buy tobacco using the
Services, we may be required by law to share certain information with the retailer who makes the sale.
This information could include, among other things, the names and addresses of the purchaser and
recipient, government issued ID information, the quantity, brand, price, proof, and a recipient
•For business purposes — We may share your information in connection with, or during negotiations of,
any merger, sale of company assets, financing or acquisition of all or a portion of our business by
another company. We may also share your information between and among Toothpick, and its current and future
parents, affiliates, subsidiaries, and other companies under common control and ownership.
Changes to this Policy
we encourage you to review it regularly. If we make changes, we will notify you by revising the date at
provide you with additional notice (such as a notice in our user interface or sending you a notification